Setup Soft Phone on your Home Computer ATS Help

Installing Jabber on Windows 10 Video Instuctions



Troubleshooting Common Jabber Issues

These instructions will guide you through installing the Jabber client on your home PC. With this software, you will be able to use your home PC as a Software Phone (softphone). The softphone will act as your office phone. Before using Jabber as a softphone, you need to have been setup in our phone system with a softphone profile. In order to gain access to LME and email, you will also need to install the Cisco AnyConnect software. You can locate those instructions here http://help.ats-inc.com

Minimum system requirements for running Cisco Jabber (softphone).

Please make sure you have the minimum software requirements before attempting to install this software.
• You will need Windows 10 in order to run Jabber on a Microsoft Operating System
• You will need a headset that will be provided by ATS


Requirement Cisco Jabber for Windows Cisco Jabber for Mac
Installed RAM 2-GB RAM 2-GB RAM
Free physical memory 128 MB 1 GB
CPU speed and type AMD Mobile Sempron Processor 3600+ 2 GHz
Intel Core 2 Duo Processor T7400 @ 2. 16 GHz
Intel Core 2 Duo or later processors in any of the following Apple hardware:
• MacBook Pro (including Retina Display model)
• MacBook
• MacBook Air
I/O ports USB 2.0 for USB camera and audio devices. USB 2.0 for USB camera and audio devices


Installing Cisco Jabber



1. Download Jadder Client Below

Click to Download for Windows

Click to Download for MAC

2. Run CiscoJabberSetup.msi (Windows) or CiscoJabberMac.pkg (Mac)



3. Accept and Install



4. Enter ATS username and password.